A useful next step after the website goes live.
A finished project should make the next visit, helpful follow-up, honest review, or referral easier. Choice Loop gives us a simple way to keep those moments from falling through the cracks.
We are starting with Open Choice Digital's own clients. This is a small, manually managed pilot. Availability and any work for your business are agreed in a written scope.
Complete → Follow Up → Return → Review → Refer
Each step should be useful to the customer, with a clear reason to act.
01
Complete
Finish the work and make the next step clear.
02
Follow Up
Check in after launch and fix what gets in the way.
03
Return
Review a return reminder and help customers arrange their next visit.
04
Review
Make an honest, optional review easy to leave.
05
Refer
Give clients a personal link they can share when it is useful.
Follow-ups with a reason.
For OCD website clients, we plan a check-in around day 14, an optional review invitation around days 30–45, a referral reminder around days 45–60, and a website health check every 90 days. A person reviews each message before it is sent. Other service businesses can use their own timing and manual rebooking reminders; Choice Loop does not book or charge customers automatically.
Unresolved support, project, or serious payment issues pause review and referral requests. Reviews are never tied to a reward, and all honest feedback is welcome.
A referral benefit you can follow.
Clients can share a personal link and see simple activity and credit updates through a private access link. There is no password to create and no reward to claim.
The matched benefit is the smallest of one month of the referrer's managed plan, $100, or 25% of the new client's setup fee. The setup discount is confirmed when a verified referral has an accepted qualifying proposal. Account credit is earned after setup and the first full monthly payment, then applied to an invoice separately.
See referral details